PrivatBank and Oschadbank to Suspend Operations in Kramatorsk Starting November 16

State-owned PrivatBank and Oschadbank will temporarily suspend their branch operations in Kramatorsk, Donetsk region, starting November 16. The decision follows official security assessments regarding the situation in the city, as reported by the Kramatorsk City Council.

PrivatBank Service Status

The last remaining PrivatBank branch in the city, located at 13 Bohdana Khmelnytskoho St., will cease operations. While physical branches are closing, the bank intends to keep self-service terminals and ATMs operational in safer areas of the city, provided there is stable power supply, communication, and safe cash collection (encashment) routes. Customers are encouraged to use the Privat24 digital platform.

Oschadbank Restrictions and Alternatives

Oschadbank's measures are more extensive, as the bank will also suspend the operation of all its ATMs within Kramatorsk. Residents requiring in-person banking services are advised to visit the nearest branches in Slovyansk (44 Poshtova St.) or Oleksandrivka (11 Soborna St.). Oschadbank ATMs will remain functional in Slovyansk, Oleksandrivka, and Cherkaske.

Banking Network Trends

According to National Bank of Ukraine data for the first nine months of the year, Oschadbank reduced its network by 28 branches (to 1,103), while PrivatBank closed 34 (leaving 1,024). Despite these reductions, primarily driven by security risks and digitalization, both institutions remain the market leaders by branch count in Ukraine by a significant margin.